Privacy policy | fluentsp.com
At fluentsp.com, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or use our services.
1. Who We Are
fluentsp.com is a consultancy specializing in SharePoint On-Premises, SharePoint Online and related digital solutions. We are based in Israel and may serve clients internationally.
2. What Information We Collect
We may collect the following types of information:
Personal Information only when voluntarily provided in the contact form:
- Full name
- Email address
- Phone number
- Project details or business needs
Automatically Collected Information (limited):
We do not collect analytics or tracking data automatically. When you visit this website, only strictly necessary technical data required for the operation and security of the website may be processed by our hosting infrastructure (for example, server logs). No statistical or marketing tracking data is collected without your explicit consent.
3. How we use your information
We use your information to:
- Respond to inquiries or requests
- Provide services and project proposals
- Improve our website and services
- Comply with legal obligations
4. Legal basis for processing
We process your personal data based on:
- Your consent when submitting a contact form or accepting cookies.
- Contractual necessity to deliver a service.
- Legal obligations tax, accounting, etc.
- Legitimate interest for website security and improvement.
5. Sharing your information
We do not sell your personal information.
Your data may be processed by technical service providers involved in the operation of this website (such as website hosting and email delivery services), solely for the purpose of providing and securing our services.
We do not share your data with third parties for marketing purposes.
6. International Transfers
If you access this website from outside Israel, please note that your information may be processed in Israel. By using this website, you acknowledge and accept this processing.
7. Data retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including responding to inquiries, complying with legal obligations and ensuring the security of our website.
Contact requests sent by email are retained for a limited period and deleted when they are no longer required for follow-up or legal purposes.
8. Your rights
Depending on your location, you may have rights to:
- Access or correct your data.
- Request deletion of your data.
- Withdraw consent at any time.
- Object to certain processing activities.
- Where applicable under local data protection laws, you may have the right to lodge a complaint with a competent data protection authority.
To exercise these rights, contact us at: contact@fluentsp.com
9. Cookies and consent
We use a consent management platform to manage the use of cookies on this website.
Only strictly necessary cookies required for the proper functioning of the website are set by default.
Analytical or statistical cookies are disabled by default and are only activated if you explicitly provide your consent through the cookie banner.
You can change or withdraw your consent at any time using the cookie settings on this website. To do so, hover over the ‘Manage Policy’ button at the bottom right of any page, as shown in the orange rectangle in the image below.
10. Analytics
We may use analytics tools to better understand how visitors interact with our website. These tools are only activated after you have provided your explicit consent through the cookie banner.
When enabled, analytics data is used solely for the purpose of improving the performance, usability and content of this website. No analytics cookies are placed without your prior consent.
11. Security and bot protection (hCaptcha)
This website is protected by hCaptcha, a service provided by Intuition Machines, Inc., to prevent spam and abuse. The use of hCaptcha may involve the collection of technical data such as IP address, browser information, and interaction patterns for security purposes.
The processing of this data is based on our legitimate interest in protecting our website from automated abuse and fraudulent activities.
For more information about hCaptcha’s privacy practices, please refer to:
https://www.hcaptcha.com/privacy
12. Security measures
We implement reasonable technical and organizational safeguards to protect your data, including encryption and access controls where appropriate.
13. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated version will be published on this page with a revised effective date.
14. Contact
For questions about this Privacy Policy or our data protection practices, contact us at:
fluentSP (fluentsp.com)
Email: contact@fluentsp.com
Jerusalem, Israel
