At fluentsp.com, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
1. Who We Are
fluentsp.com is a consultancy specializing in Microsoft 365, SharePoint Online, SharePoint on premises and related digital solutions. We are based in Israel and may serve clients internationally.
2. What Information We Collect
We may collect the following types of information:
Personal Information (when voluntarily provided):
- Full name
- Email address
- Company name
- Phone number
- Project details or business needs
Automatically Collected Information:
- IP address
- Browser type and version
- Pages visited and time spent
- Referral source
- Cookies and usage data (via tools like Google Analytics)
3. How We Use Your Information
We use your information to:
- Respond to inquiries or requests
- Provide services and project proposals
- Improve our website and services
- Send newsletters or updates (only with your consent)
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on:
- Your consent (e.g. when submitting a contact form)
- Contractual necessity (to deliver a service)
- Legal obligations (tax, accounting, etc.)
- Legitimate interest (e.g. for analytics or service improvement)
5. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties such as:
- Cloud service providers (e.g., Microsoft, hosting providers)
- Email marketing platforms (if you opt in)
- Legal or regulatory authorities if required by law
6. International Transfers
If you are located outside Israel, your information may be transferred to and processed in Israel. By using our website, you consent to this transfer.
7. Data Retention
We retain your personal data only as long as necessary for the purposes stated above, or as required by applicable law.
8. Your Rights
Depending on your location, you may have rights to:
- Access or correct your data
- Request deletion of your data
- Withdraw consent at any time
- Object to certain processing activities
- Lodge a complaint with a data protection authority (e.g., in the EU)
To exercise these rights, contact us at: contact@fluentsp.com
9. Cookies
We use cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences in your browser settings.
10. Security
We implement reasonable technical and organizational safeguards to protect your data, including encryption and access controls.
11. Updates to This Policy
We may update this policy from time to time. Updates will be posted on this page with a new revision date.
12. Contact
For questions about this policy, contact us at:
FluentSP (fluentsp.com)
Email: contact@fluentsp.com
Jerusalem, Israel